Your Privacy Matters Most

Calyxaeorava is committed to protecting your data and upholding Australian privacy requirements.

Introduction & Background

This Privacy Policy outlines the methods by which Calyxaeorava collects, uses, and secures information from individuals interacting with our services. We uphold strict confidentiality and comply with all relevant Australian laws.

Your trust is at the heart of our service. We consider privacy fundamental to our client relationships and strive to be transparent about the data we collect and its uses.

Information We Collect

We collect personally identifiable information such as name, contact details, and interactions with our team, strictly for service purposes.

Information Provided Directly

  • • Name, surname, and contact details provided via forms or registrations.
  • • Messages sent via our enquiry forms or email contacts.
  • • Feedback or requests submitted directly to our advisors.
  • • Booking appointments with our specialists.
  • • User preferences entered during consultations.

Automatically Collected Data

  • • IP address and device details for security purposes.
  • • Browser type and operating system.
  • • Session time, pages visited, and referral sources.
  • • Access times and technical logs.
  • • Cookies usage to optimise site experience.

How We Use Your Data

Your data is only used for providing our consultations, improving service delivery, and fulfilling legal obligations.

  • • Managing client interactions
  • • Personalising communications
  • • Facilitating consultative processes
  • • Improving user experience
  • • Maintaining platform security
  • • Ensuring compliance with regulations
  • • Addressing feedback and concerns

Our Promise: We will never sell or misuse your data. All information is managed with care following Australian privacy laws and best practice.

Data Sharing

Information may be shared with service providers for delivery or legal compliance, but never to external marketers or advertisers.

Service Providers

We only work with reputable third parties under strict contracts to support technical, IT, or administrative services.

Legal Requirements

We may disclose information to comply with legal or regulatory requirements as needed.

Anonymous Statistics

Data may be used in aggregate, anonymous form to monitor service quality.

Your Rights

You may request access, rectification, deletion, or restriction of your personal data in line with Australian privacy legislation.

  • • Right to access all data held about you.
  • • Right to correct inaccurate or outdated data.
  • • Right to request deletion, subject to legal retention.
  • • Right to receive data in a portable format.
  • • Right to object to certain uses of your data.
  • • Right to restrict processing in specific situations.

For any rights-related enquiry, please contact us via the details below. We respond promptly as per legal obligations.

How We Protect Data

All data is protected with industry-standard security protocols and strict access controls for your confidentiality.

Technical Protection Measures

  • • Encryption for transfers
  • • Secure storage standards
  • • Automated monitoring systems
  • • Controlled system access

Organisational Safeguards

  • • Staff privacy training
  • • Access audits
  • • Internal confidentiality policies
  • • Incident response plans

Data Retention

Personal information is only retained as necessary for legal, consultative, or technical reasons.

  • • Account details are kept during your engagement with us.
  • • Consultation notes retained for service continuity.
  • • Correspondence stored securely for reference.
  • • Financial data managed per statutory requirements.
  • • No marketing data is collected or stored.

Once no longer needed, all personal data is deleted in line with best practice.

International Data Transfers

Your data will not be shared outside Australia unless required for technical purposes or law compliance.

  • • All service providers are contractually bound.
  • • Data transfer is minimised and safeguarded.
  • • Cross-border standards are respected.
  • • Consent is requested for overseas transfers.

Cookies & Tracking

Cookies support better user experience. You can manage settings anytime or decline non-essential types.

Types of Cookies

  • • Store login and security preferences.
  • • Help us analyse site usage for improvements.
  • • Remember your interface choices.
  • • Enable interactive website functions.

You may change cookie preferences in your browser at any time.

Policy Changes

Updates to this privacy policy are posted clearly, with last modified dates for transparency.

  • • Website notifications
  • • Email alerts (where applicable)
  • • Contact details highlighted onsite
  • • Summary of significant changes

Continued site use means you accept policy updates.

Contact For Privacy Matters

Any privacy query or complaint should be directed to our team using the contact details below.

Calyxaeorava

365 Little Collins St, Melbourne, VIC 3000 Australia

Phone: +61.8.9334.1513

Email: content@calyxaeorava.com

Last revised: December 12, 2025

Effective from: December 12, 2025